Pax8 Academy Live

Mastering Microsoft NCE | Pax8 - Academy Live Podcast Episode 6

⚙️ Ready to elevate your business operations with Microsoft NCE? In this week's episode of Academy Live, we unpack the power of Microsoft's New Commerce Experience (NCE) platform, delving into what it is, why it's crucial, must-know updates, and how to harness its full potential for your business success. 🌐💻 🌟 What is Microsoft NCE? Get a comprehensive understanding of Microsoft NCE and how it reshapes the customer experience landscape. From streamlined workflows to enhanced collaboration, discover the core elements that make NCE a game-changer for businesses of all sizes. 🔑 Why is it Important? Explore the significance of adopting Microsoft NCE for your business. Learn how it goes beyond conventional customer experiences, optimizing internal processes and fostering a culture of innovation. Understand the impact it can have on efficiency, productivity, and overall business growth. 🔄 Must-Know Updates: Stay ahead of the curve with the latest updates on Microsoft NCE. We'll cover the newest features, improvements, and advancements that can enhance your user experience and elevate your business operations. From security enhancements to productivity tools, find out what's changed and how it benefits your organization. 🚀 How to Use it Best for Your Business: Unlock the full potential of Microsoft NCE with practical tips and strategies for implementation. Whether you're a small startup or a large enterprise, discover the customized approaches to leverage NCE for optimal results. From training your team to integrating NCE seamlessly into your existing infrastructure, we've got you covered. 📈 Optimize Your Business Operations: Learn how Microsoft NCE can be a catalyst for operational excellence. From boosting collaboration among remote teams to ensuring a smooth customer journey, understand how this platform can be tailored to suit your business needs and goals. 🔧 Ready to transform your business operations? Join us as we demystify Microsoft NCE, explore its importance, and equip you with the knowledge to make the most of its latest updates. Elevate your business experience with Microsoft NCE today! 💼🚀 
 
⎯⎯⎯⎯⎯⎯⎯⎯ CONNECT WITH THE HOSTSRex Frank, Vice President of Academy, Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan, Academy Partner Educator, Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser, Director of Peer Initiatives, Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUESTSJoe Valbert Manager of Productivity Solutions L2, Pax8 https://www.linkedin.com/in/joseph-valbert/ Dustin Bastin Director of technical Support, Pax8 https://www.linkedin.com/in/dustin-bastin-30524779/ Jonathan Dehmlow Director of Service Delivery, Pax8 https://www.linkedin.com/in/jonathandehmlow/ Gwen Starkman Service Desk Admin III -Orders & Billing, Pax8 https://www.linkedin.com/in/gwendolyn-starkman-864b54139 Nate Chandler Provisioning Specialist L3, Pax8 http:/www.linkedin.com/in/nathanielichandler⎯⎯⎯⎯⎯⎯⎯⎯ LINKS
Setting Smart Goals Course: https://academy.pax8.com/learn/courses/4921/setting-smart-goals Pax8 Academy - Operations for Efficiency and Profitability: https://app.pax8.com/products/3aeca7f4-99b8-4882-b315-7e5f0c4dd86b Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2025 ☁ Learn more about our partner event this June: http://pax8.io/rM1j50NFhJE ☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb

Goal-Setting Mastery | Pax8 - Academy Live Podcast Episode 5

Welcome to this week's episode of Academy Live where we will explore the world of business success strategies. 🎯✨Let's learn the nuances and commonalities between Goals, Rocks, OKRs, and the famed SMART Goals framework. Discover why goals are the compass of leadership, steering both companies and employees toward greatness. Uncover the pivotal role they play in shaping the future. Explore the crucial elements of success planning: the 'Why,' 'When,' and 'What' that form the backbone of strategic planning for unparalleled achievements.Unravel the mystery of aligning goals and tackling dependencies head-on. Master the art of seamless collaboration for maximum impact. Explore the delicate balance of knowing when to pivot. We discuss the critical junctures that prompt a change in goals, ensuring flexibility without compromising vision. From crafting to comprehending, we dissect SMART Goals, unveiling the secrets behind their effectiveness. Elevate your goal-setting game to new heights. Understand the power of accountability in the journey to success. Whether it's a coach, mentor, or peer, discover how having the right support can propel you forward. Arm yourself with the insights needed to transform your approach to goals and success planning. Don't just dream it, achieve it! Subscribe for more transformative content, and hit the notification bell to stay updated on the latest strategies for success.
 
⎯⎯⎯⎯⎯⎯⎯⎯ CONNECT WITH THE HOSTSRex Frank, Vice President of Academy, Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan, Academy Partner Educator, Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser, Director of Peer Initiatives, Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST Jay Hokke Sr. Director of Results Management Office, Pax8 https://www.linkedin.com/in/jayhokke/ ⎯⎯⎯⎯⎯⎯⎯⎯ LINKS
Setting Smart Goals Course: https://academy.pax8.com/learn/courses/4921/setting-smart-goals Pax8 Academy - Operations for Efficiency and Profitability: https://app.pax8.com/products/3aeca7f4-99b8-4882-b315-7e5f0c4dd86b Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2025 ☁ Learn more about our partner event this June: http://pax8.io/rM1j50NFhJE ☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb

Security as a Lifestyle for MSPs | Pax8 - Academy Live Podcast Episode 4

Security isn’t just a mindset—it’s a lifestyle. In this episode of Academy Live, hosts Rex and Bessie are joined by Pax8 executive coaches James LaVine and Rich Richardson to explore what it means to embrace a security lifestyle as an MSP.
 
🔑 Key Topics Covered:
✅ The origins of Pax8’s Security Program
✅ What makes security coaching unique
✅ The "lifestyle" approach to security for MSSPs
✅ How to guide clients to adopt secure practices
✅ Common misconceptions about security programs
✅ Long-term business benefits of security coaching
 
📌Discover how focusing on managing risk and embedding security practices into daily operations can create a lasting impact on your business.
 
👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube every other Tuesday at 2 PM MT. 
 
⎯⎯⎯⎯⎯⎯⎯ CONNECT WITH THE HOSTSRex Frank, Vice President of Academy, Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan, Academy Partner Educator, Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser, Director of Peer Initiatives, Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯
CONNECT WITH THE GUESTSJames LaVine | Senior Executive Coach | Pax8https://www.linkedin.com/in/jameshlavine/ Rich Richardson | Executive Coach | Pax8https://www.linkedin.com/in/rich-richardson-b058a21/ 
⎯⎯⎯⎯⎯⎯⎯⎯ LINKS Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US ⎯⎯⎯⎯⎯⎯⎯⎯ PARTNER LINKS NOTE: These links require you to be a partner with Pax8 and sign on to view. On-Demand Course https://academy.pax8.com/learn/course/internal/view/elearning/4219/authoring-purpose-vision-and-mission-statements ⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2025 ☁Learn more about our partner event this June: http://pax8.io/rM1j50NFhJE ☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHlExplore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

Sales Guidance for MSPs | Pax8 - Academy Live Podcast Episode 3

Welcome to Academy Live, the show that brings you the latest insights and strategies on personal and professional development! In this episode, we'll discuss how sales people are trained, not born.
🔑 Key Topics Covered:  
✅  Learning Curves in Sales
✅  Characteristics That Make a Good Sales Person
✅ Selling to Your Perfect Client
✅  What are the biggest takeaways that partners have from the perfect client course?
✅ How do you present all your value in your sales pitch?
✅ What are the common mistakes that partners can make the biggest improvements upon?
✅ What makes Pax8 Academy unique? 
 
⎯⎯⎯⎯⎯⎯⎯⎯ CONNECT WITH THE HOSTSRex Frank, Vice President of Academy, Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan, Academy Partner Educator, Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser, Director of Peer Initiatives, Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST Jeremy Nelson, Sales Coaching Manager, Pax8 https://www.linkedin.com/in/jeremy-nelson-/⎯⎯⎯⎯⎯⎯⎯⎯ LINKS Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2025 ☁ Learn more about our partner event this June: http://pax8.io/rM1j50NFhJE ☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb

Results Selling Framework for MSPs: Improve Your Sales Approach Today! | Pax8 - Academy Live Podcast Episode 2

This week on Academy Live, Rex, Bessie and Chris invite on 'Sales Pitch' host, Keith Marchiano to discuss MSP selling strategies, Academy courses to help you elevate your sales skills and start discussing the Result Selling Framework, which is an upcoming course that will be a comprehensive guide to help MSPs shift their mindset from selling to solving problems for clients. This week will cover topics such as the common approach of MSPs, an overview of the result selling framework, metrics and measurement, changing mindset and approach, challenges faced by MSPs, and addressing MSPs’ sales struggles. MSPs often sound the same when pitching to prospects and focus more on themselves than understanding the client’s needs. The result selling framework helps MSPs shift their mindset from selling to solving problems for clients. Metrics and measurement play a crucial role in demonstrating the value MSPs can provide to clients. MSPs need to slow down the sales process and ask more qualifying questions to better understand the client’s needs. Many MSPs struggle with sales because they lack formal training in selling, and the result selling framework aims to provide an easy-to-digest sales training methodology. By following this framework, MSPs can improve their sales approach and better understand their clients’ needs. Tune in and start improving your MSP sales approach today! 🚀⎯⎯⎯⎯⎯⎯⎯⎯ CONNECT WITH THE HOSTSRex Frank, Vice President of Academy, Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan, Academy Partner Educator, Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser, Director of Peer Initiatives, Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST Keith Marchiano | Senior Executive Coach | Pax8 https://www.linkedin.com/in/keithmarchiano⎯⎯⎯⎯⎯⎯⎯⎯ LINKS Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2025 ☁ Learn more about our partner event this June: http://pax8.io/rM1j50NFhJE ☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb

Welcome to Academy Live! | Pax8 - Academy Live Podcast

Welcome to Academy Live, the show that brings you the latest insights and strategies on personal and professional development! In this episode, we'll introduce you to our amazing hosts, Rex Frank, Chris Kaiser, and Bessie Nolan while they share their real world experience with you. Then they'll dive into the details of our flagship educational program within Pax8 Academy with Craig Donovan. If you're looking for a structured, results-driven approach to learning and growth, you've come to the right place. Our program is designed to help you achieve your goals and unlock your full potential, no matter what field or industry you're in. We care about growing your MSP business and we are so grateful to have this platform to share our real-world experience with you.⎯⎯⎯⎯⎯⎯⎯⎯ CONNECT WITH THE HOSTSRex Frank, Vice President of Academy, Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan, Academy Partner Educator, Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser, Director of Peer Initiatives, Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST Craig Donovan, CVP of Services, Pax8 https://www.linkedin.com/in/craig-donovan-621b585/ ⎯⎯⎯⎯⎯⎯⎯⎯ LINKS Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US ⎯⎯⎯⎯⎯⎯⎯⎯ PARTNER LINKS NOTE: These links require you to be a partner with Pax8 and sign on to view. On-Demand Course https://academy.pax8.com/learn/course/internal/view/elearning/4219/authoring-purpose-vision-and-mission-statements ⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2025 ☁ Learn more about our partner event this June: http://pax8.io/rM1j50NFhJE ☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb