Pax8 Academy Live

Your Guided Growth Journey Starts Here | Pax8 - Academy Live Podcast Episode 28

What if you had a GPS for growing your MSP? That’s exactly what Pax8 Guided Growth delivers.
Welcome to Academy Live! In this episode, we’re breaking down how Data and AI Guided Growth helps you take control of your journey, so you can stop reacting and start leading. Whether you're just starting to explore AI or ready to bring a data-driven solution to market, we’ll show you how to build confidence, create momentum, and drive real outcomes.🔑 Key Topics Covered: ✅ What is Pax8 Guided Growth and how it works✅ How Data and AI Guided Growth supports MSP transformation✅ Learn how to define a detailed buyer dossier that represents your ideal partner, allowing you to tailor your marketing efforts effectively. ✅ Tools, templates, and GTM strategies that partners can use today✅ How to build and scale new offerings with less riskLearn how Pax8’s Guided Growth framework helps partners: 🚀 Understand AI and data strategy 🧭 Choose the right vendors and tools 📦 Launch new offerings with less friction 💬 Go to market with confidence and clarity  Register for the Data and AI Guided Growth Program in Academy: 🔗 https://pages.pax8.com/data-ai-guided-growth.html Lead with real-world strategy, deploy Pax8’s cutting-edge tools and build AI solutions that defy expectations — only with Data and AI Guided Growth.  Register for the Security Guided Growth Program in Academy: 🔗 https://pages.pax8.com/security-guided-growth.html  Join Pax8 Security Guided Growth to get tailored cybersecurity recommendations, unlock strategic growth and develop your security expertise.📌 You’ll also get a closer look at how this on-demand learning experience connects the dots across Academy, ProServices, Channel Events, and more, so you can scale smarter, faster, and more profitably.👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.
 
🗓️ This episode was previously streamed on Youtube on 08/05/2025
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/Amanda Glidden | Director of Academy Content | Pax8 https://www.linkedin.com/in/amandafglidden/
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

Marketing Strategies for MSPs | Pax8 - Academy Live Podcast Episode 27

Join us on this episode of Academy Live as we dive into the art of crafting a marketing strategy for MSPs that drives meaningful change and impact. Our guest, James LaVine, shares invaluable insights on how to identify the change you bring and translate it into a powerful marketing approach. 🔎 Key Topics Covered: ✅ The key components of developing a comprehensive marketing strategy ✅ Understanding the impact you aim to make in your target market ✅ Learn how to define a detailed buyer dossier that represents your ideal partner, allowing you to tailor your marketing efforts effectively. ✅ Explore the tactics and methods that resonate with your perfect prospects ✅ Gain valuable insights into thinking like a marketer and creating strategies that drive real results. 📌 Tune in to this episode to unlock the secrets of crafting marketing strategies that bring about meaningful change and leave a lasting impact on your audience. 👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.
 
🗓️ This episode was previously streamed on Youtube on 04/09/2024
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
James LaVine | Senior Executive Coach | Pax8 https://www.linkedin.com/in/jameshlavine
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

The Advantages of the Pax8 Marketplace | Pax8 - Academy Live Podcast Episode 26

Ready to see the future of the Pax8 Marketplace? 🚀 We've got you covered... Welcome to Academy Live!
From public storefronts designed to attract new customers, to a roadmap packed with innovation, this episode gives you a glimpse at how partners can take real action today to grow faster, connect smarter, and evolve into next-gen providers. 🔑 Key Topics Covered:✅ Public storefronts: what they are and why they matter✅ Pax8 Marketplace Enhancements✅ Actions partners can take right now✅ Innovation that meets partners where they areThis isn’t just a transaction platform anymore — it’s a launchpad.👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.
 
🗓️ This episode was previously streamed on Youtube on 07/29/2025
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
Ryan Walsh | Chief Strategy Officer | Pax8https://www.linkedin.com/in/ryanmwalsh1/
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

Getting Started with Microsoft Azure | Pax8 - Academy Live Podcast Episode 25

Welcome to Academy Live! In this episode, we invite Eliott Chandler and Christopher Kirby to dive into getting started with Microsoft Azure. Through this episode, viewers should walk away with an understanding of Azure's ecosystem and an understanding of how Azure can boost your business. 🔑 Key Topics Covered:✅ What is Azure? ✅ What is the basic use of Azure? ✅ The value of building an Azure business ✅ Why are partners turning to Azure? ✅ Tips and tricks for building an Azure MSP ✅ Azure Adoption strategies Academy Coaching Webinar.  📌 Check out the Pax8 Academy Azure Courses: Pax8 Academy - Azure 101: Introduction to Azure https://app.pax8.com/catalog/p/d40ed0c1-4142-4c40-9bda-dd903bbffff6 Pax8 Academy - Azure 102: Azure Best Practices for MSPs https://app.pax8.com/catalog/p/7e30c111-8d5a-4afe-91b3-827d7d782160 Pax8 Academy - Azure 103: Managing and Supporting Azure Environments https://app.pax8.com/catalog/p/e7aed19f-3780-40f7-b874-c39d6cb14211 Pax8 Academy - Microsoft Cloud Ascent: Empowering MSPs to Reach New Heights Course: https://academy.pax8.com/learn/courses/5316/microsoft-cloud-ascent-empowering-msps-to-reach-new-heights Microsoft Hub: https://academy.pax8.com/pages/180/microsoft-hub👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.
 
🗓️ This episode was previously streamed on Youtube on 07/09/2024
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
Eliott Chandler | Global Director of GTM Solutions | Pax8 https://www.linkedin.com/in/eliottc/ Christopher Kirby | Azure Solutions Engineer | Pax8 https://www.linkedin.com/in/chrislkirby
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

Optimizing Tax Planning: Strategies for MSP Success | Pax8 - Academy Live Podcast Episode 24

Join us for another episode of Academy Live as we dive into the complex world of taxes for managed service providers (MSPs), featuring esteemed guest Bradley Gross. Tax season is coming, so in this conversation we'll explore key considerations and practical tips to help MSPs navigate tax-related challenges and ensure compliance with regulations. 🔎 Key Topics Covered: ✅ Nuances of interstate taxation: Insights into determining when and how sales tax should be applied, particularly in the context of MSP operations spanning multiple jurisdictions. ✅ Preparatory steps MSPs should take before meeting with their accountants: Get prepared for the questions your accountant may ask and learn how to proactively address potential tax implications. ✅ Practical strategies for optimizing your tax planning and minimizing liabilities: Discover actionable tips for streamlining your accounting processes and ensuring accuracy in tax reporting, empowering you to make informed decisions and effectively manage your tax obligations. 📌 Don't miss this opportunity to gain valuable knowledge tailored to the unique needs of MSPs. 👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.🗓️ This episode was previously streamed on Youtube on 03/26/24
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
Brad Gross | President | Law Office of Bradley Gross, PA https://bradleygross.com/
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

Your MSP Questions, Answered: Stack, Security, Coaching & Community | Pax8 - Academy Live Podcast Episode 23

You’ve got questions — and we’ve got answers.
Welcome to Academy Live! In this episode, Rex Frank, Chris Kaiser, and Bessie Nolan tackle the questions they get asked all the time — from how to start your MSP, to building a winning stack, joining peer groups, getting security coaching, and where to find legit business mentorship.
🔑 Key Topics Covered: ✅ How to start and scale an MSP✅ Pax8 Academy’s new security enablement offerings✅ The value of Pax8 Peer Groups and how they work✅ Coaching, mentorship, and frameworks to grow your business✅ Resources to upskill your team at every level ✅ Why partners choose Pax8 — and what sets us apart📌 If you're looking to scale smarter, lead with clarity, and tap into the resources that actually move the needle — this is your episode.🗣️ No fluff. Just the real talk and tactical insights you’ve come to expect from the Pax8 Academy crew.👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.🗓️ This episode was previously streamed on Youtube on 07/15/2025
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

How MSPs Should Leverage AI | Pax8 - Academy Live Podcast Episode 22

Welcome to Academy Live! In this episode, we invite Juan Fernandez, Channel Chief at SuperOps to deep dive into how MSPs should be leveraging AI. Join us for a journey into the future as we discuss how to prepare and evolve in this ever-changing landscape. 🔑 Key Topics Covered: ✅ The future of MSPs and AI ✅ AI Enabled Hardware ✅ How are we using AI in a meaningful way? ✅ How to use AI effectively? ✅ The importance of staying up to date on industry trends ✅ The new modern managed service providers ✅ The 3 Ps: Process, Procedures, and Profitability ✅ The death of a 1,000 cuts in managed services ✅ The change mindset📌 Get a peek into the future on this week’s episode of Academy Live! You won’t want to miss it.👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.🗓️ This episode was previously streamed on Youtube on 05/21/24
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
Juan Fernandez | Channel Chief | SuperOpshttps://www.linkedin.com/in/1jf
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

Top 5 Cyber Insurance Must-Knows for MSPs: Common Exclusions & How to Vet Policy Providers | Pax8 - Academy Live Podcast Episode 21

In this episode of Academy Live, we’re joined by Jaime Gonzalez, CISM and Head of Client Partnerships at OttimoCyber.com, to break down how cyber liability works, common misconceptions about policy coverage, and how to approach the conversation with your clients—especially before a breach occurs. If you've ever heard a client say, “I’ve got cyber insurance,” and left it at that, this is a must-watch!
🔑 Key Topics Covered: ✅ What cyber liability insurance really covers✅ Common exclusions to watch out for✅ How to spot weak “endorsement” add-ons ✅ Social engineering and other major risks✅ How to vet policy providers and ratings📌 Whether you're advising clients or protecting your own business, this video sheds light on why having the right policy is more than just checking a box.👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.🗓️ This episode was previously streamed on Youtube on 05/06/2025
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
Jaime Gonzalez, CISM | Head of Client Partnerships | OttimoCyber.comhttps://www.linkedin.com/in/ManagedCyber/
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

Why Choose Pax8 Voyager Alliance? | Pax8 - Academy Live Podcast Episode 20

Pax8 Voyager Alliance has officially launched! Curious about how the Pax8 Voyager Alliance can fuel your success? We’ve got you covered… Welcome to Academy Live! Craig Donovan, Chief Experience Officer at Pax8 joins us to demonstrate how this innovative partner program is designed to grow with your ambitions, offering a scalable, strategic path to growth and retention with tailored tiers delivering curated enablement, education, and support at every stage of your business journey.
🔑 Key Topics Covered: ✅What is Pax8 Voyager Alliance? ✅The why behind Voyager Alliance ✅What is next for Pax8 Voyager Alliance? ✅ Additional Support: On-Demand and Instructor-Led courses, Peer Groups, and Business Coaching through Pax8 Academy📌 Whether you're seeking knowledge, strategy, or a community of experts, learn how Pax8 Voyager Alliance has the resources to fuel your success.🔗 For the most up to date information on Pax8's Voyager Alliance visit: https://www.pax8.com/en-us/pax8-voyager-alliance/👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.🗓️ This episode was previously streamed on Youtube on 12/10/2024
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
Craig Donovan | Chief Experience Officer | Pax8https://www.linkedin.com/in/craig-donovan-621b585
⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
☁ Learn More About Pax8 ☁ Why Pax8? - http://pax8.io/H1MI50NFhHl Explore our cloud marketplace - http://pax8.io/Ix0450NFhI9 ☁ Subscribe To Our Channel ☁ Never miss an episode of Academy Live - http://pax8.io/5yxJ50JJ3Z3 ☁ Follow Us ☁ LinkedIn - http://pax8.io/1jFu50JJ423 Twitter - http://pax8.io/AAth50JJ42u Facebook - http://pax8.io/A4gR50JJ43f ☁ Shop Pax8 Club ☁ See our collection of softwear - http://pax8.io/5xUR50NFhJb 

How to Leverage Strategic Partnerships: A New Business Model for MSPs | Pax8 - Academy Live Podcast Episode 19

In this episode of Academy Live, Zac Paulson, Director of Product and Strategy at ABM Technology Group, shares the compelling case study of how TrueIT launched TruNorth—a new business created by collaborating with MSPs to deliver services beyond the traditional scope. You’ll hear how TrueIT identified unmet market needs, developed unique solutions, and built high-trust relationships with MSP partners to expand service offerings and increase profitability.
🔑 Key Topics Covered: ✅ How to identify and capitalize on market gaps✅ Creating value-added services through MSP collaboration✅ Shifting from competition to strategic partnership ✅ Building trust with partners to strengthen service delivery✅ Tapping into new revenue streams through diversification✅ Real-world insights and lessons from a successful case study 📌 This video will inspire you to think beyond competition and explore how partnership can become a true growth engine for your business.👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.
 
🗓️ This episode was previously streamed on Youtube on 04/22/2025
 
⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE HOSTSRex Frank | Vice President of Academy | Pax8 https://www.linkedin.com/in/rexfrank/ Bessie Nolan | Academy Partner Educator | Pax8 https://www.linkedin.com/in/bessienolan/ Chris Kaiser | Director of Peer Initiatives | Pax8 https://www.linkedin.com/in/ckaisercsquared/ ⎯⎯⎯⎯⎯⎯⎯⎯CONNECT WITH THE GUEST
Zac Paulson | Director of Product and Strategy | ABM Technology Grouphttps://www.linkedin.com/in/zacpaulson/⎯⎯⎯⎯⎯⎯⎯⎯ LINKSPax8 Academy Homepage https://tinyurl.com/y4m8d3cd Become a Partner with Pax8 Academy https://signup.pax8.com/?lang=EN_US⎯⎯⎯⎯⎯⎯⎯⎯ ☁ Pax8 Beyond 2026 ☁ Learn more about our partner event: https://www.pax8beyond.com/
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