From LLMs to Digital Labor: Preparing for the Next Era of AI | Pax8 - Academy Live Podcast Episode 47

In this episode of Academy Live, we explore one of the most important frameworks for understanding where AI is headed: the Gartner Hype Cycle and why it matters for MSPs, business leaders, and anyone preparing for what’s next.

As Pax8 looks ahead, there’s a clear focus on the future of digital labor powered by agentic AI. But preparing for the next technology curve doesn’t mean abandoning the business you’re running today. In this conversation, we unpack the concept of curve jumping, the S-curve framework, and what it takes to evolve while continuing to grow in the current cloud era.

🔑 Key Topics Covered:

✅ What the Gartner Hype Cycle is and why it matters

✅ How technologies move from hype to real business value

✅ Where LLMs and AI agents currently sit on the AI adoption curve

✅ The difference between the Hype Cycle and the S-Curve

✅ What “curve jumping” means for MSPs and business leaders

✅ How Pax8 is preparing for the future of digital labor

✅ Why businesses must evolve without disrupting current revenue streams

✅ Celebrating Pax8’s Docebo Inspire Award for Best Customer Education Program

Plus, we close out the episode with a special guest appearance from Olivia Reid to celebrate exciting news from the 2026 Docebo Inspire Learning Awards, where Pax8 was recognized with the Best Customer Education Program award.

This episode topic isn’t about chasing hype. It’s about understanding timing, preparing for technology shifts, and building the foundation for what comes next.

🔗Gartner Hype Cycle Article: https://www.pragmaticcoders.com/blog/gartner-ai-hype-cycle

👍 Like and 🔔 Subscribe to stay up to date on our latest episodes. New episodes drop every other Tuesday at 1 PM MT.

 

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CONNECT WITH THE HOSTS

Rex Frank | Vice President of Academy | Pax8
https://www.linkedin.com/in/rexfrank/

Chris Kaiser | Director of Peer Initiatives | Pax8
https://www.linkedin.com/in/ckaisercsquared/

Amanda Glidden | Director of Academy Content | Pax8
https://www.linkedin.com/in/amandafglidden/

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CONNECT WITH THE GUEST

Olivia Reid | Manager of Learning Technology, Partner Experience| Pax8
https://www.linkedin.com/in/olivia-reid-a8a69669

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LINKS

Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd

Become a Partner with Pax8 Academy
https://signup.pax8.com/?lang=EN_US

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