The Climb to CEO: What It Really Takes to Grow in MSPs | Pax8 - Academy Live Podcast Episode 46

What does it really take to grow from an individual contributor to a leader and beyond?

In this episode of Academy Live, Jennifer Roy, CEO of Nucleus Networks, shares her journey from service manager to leading a $25 million MSP and what she wishes she had known earlier in her career.

🔑 Key Topics Covered

✅ Jennifer Roy’s journey from service manager to CEO
✅ How to move from individual contributor to leadership roles
✅ The role of soft skills in standing out and advancing your career
✅ Why Women in Tech representation and panels matter
✅ Practical advice Jennifer would give her earlier self
✅ Developing informal leaders within your organization
✅ How self-serve models like Pax8 Marketplace drive growth
✅ Creating more valuable work for teams in an AI-driven future

If you are looking to grow your career, develop future leaders, or rethink how your business creates value, this episode delivers practical insights you can apply right away.

👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we post NEW episodes on YouTube every other Tuesday at 1 PM MT.

 

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CONNECT WITH THE HOSTS

Rex Frank | Vice President of Academy | Pax8
https://www.linkedin.com/in/rexfrank/

Chris Kaiser | Director of Peer Initiatives | Pax8
https://www.linkedin.com/in/ckaisercsquared/

Amanda Glidden | Director of Academy Content | Pax8
https://www.linkedin.com/in/amandafglidden/

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CONNECT WITH THE GUEST

Jennifer Roy | CEO | Nucleus Networks
https://www.linkedin.com/in/jen-roy-ops/

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LINKS

Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd

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