How Pax8 Academy Uses AI Without Losing the Human Touch | Pax8 - Academy Live Podcast Episode 30

In this episode of Academy Live, we pull back the curtain on how Pax8 Academy is integrating AI into our training programs while keeping human knowledge and experience at the core. Amanda Glidden shares real examples, including a Synthesia-powered demo, and explains the considerations every business should make before leaning too heavily on AI.

We’ll also explore insights from the Pax8 Agentic Inflection Point Report, why this AI-driven industry shift feels different from past transformations, and how MSPs can position themselves for both the “revolution” and the “evolution” of becoming a Managed Intelligence Provider (MIP).

🔑 Key Topics Covered:
✅ How Pax8 Academy is using AI to enhance (not replace) training
✅ The risks of over-relying on AI without human input
✅ Synthesia as a tool for efficiency in content creation
✅ Lessons from the Agentic Inflection Point Report
✅ Revolution vs. Evolution: Two paths MSPs are taking in the AI era
✅ Why this transformation matters to MSPs
✅ Action steps MSPs should take right now to stay competitive

🔗 Check out the Agentic Inflection Point Report: https://www.pax8.com/blog/managed-intelligence/

📌 AI isn’t just another tech trend - it’s a business model shift. Learn how to adopt it with purpose and keep your human expertise front and center.

👍Like and 🔔Subscribe to stay up to date on our latest episodes. Remember, we’re live 🔴 on YouTube with NEW episodes every other Tuesday at 2 PM MT.

 

🗓️ This episode was previously streamed on Youtube on 8/19/2025

 

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CONNECT WITH THE HOSTS

Rex Frank | Vice President of Academy | Pax8
https://www.linkedin.com/in/rexfrank/

Chris Kaiser | Director of Peer Initiatives | Pax8
https://www.linkedin.com/in/ckaisercsquared/

Amanda Glidden | Director of Academy Content | Pax8
https://www.linkedin.com/in/amandafglidden/


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LINKS

Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd

Become a Partner with Pax8 Academy
https://signup.pax8.com/?lang=EN_US

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